The Outstanding Society (OS) team are delighted to announce their final topics for the two days!
The OS team are once again excited to be hosting a series of informal panel discussions in the Learning Lounge, bringing together CQC representatives, Outstanding Society CIC directors, and other inspiring speakers (to be announced soon).
Each session is built around the CQC key questions and quality statements, creating a relaxed space to explore what great practice really looks like in action. Rather than presentations, these conversations will focus on sharing learning, celebrating best practice, and hearing real examples from across health and social care.
Whether you’re curious about what “good” looks like, aiming for “outstanding”, or simply keen to learn from others, the Learning Lounge is a chance to listen, reflect, ask questions and be part of a supportive community focused on quality, improvement and pride in practice.
Wednesday 29th April
Effective
Turning data into better lives: research and outcomes in social care with Jo Wallace, CQC
Caring
Caring beyond compliance: how outstanding services empower people with dignity and choice with Debbie Ho, CQC
Responsive
Outstanding ways to manage complaints and incidents: a secret look into the challenges we all face
Safe
Medicines management focus on complex medication and reporting with Simon Hill, CQC
Safe
Hacked off: a live hack demonstration for the care sector
Thursday 30th April
Effective
Hot weather planning: the complications of planning or extreme conditions and emergencies with Patricia Johnson, CQC
Well-Led
Regulated, not restricted: innovation and risk with Jo Wallace, CQC
Well – Led
From compliance to culture: what ‘well-led’ really means for nursing teams with Patricia Johnson, CQC
Caring
Compassionate and CLEAR care plans: all the BEST ideas for outstanding care/support records across domiciliary, residential and LD and autism with Debbie Ho, CQC
Well-Led
Pride in care: delivering person-centred support for LGBQT+ communities with Rob Assall, CQC