

The Outstanding Society’s Learning Lounge at ExCeL London & Birmingham NEC has rapidly evolved into arguably the Care Show's most popular and engaging feature.
Renowned for its high-quality, thought-provoking content, the Lounge consistently draws large audiences and plays host to prominent panellists, including representatives from the CQC and leading voices in the care sector.
With its welcoming atmosphere and interactive discussions, the Learning Lounge offers a unique space for collaboration, inspiration, and shared learning. Delegates regularly praise the sessions for their relevance, energy, and practical value—making it a standout destination year after year.

30th April & 1st May 2025 - LONDON Learning Lounge Sessions
You don’t need to have attended the Care Show to benefit from the valuable insights shared during our Learning Lounge sessions—but we’d still love to see you at future events!
Below you’ll find audio recordings of the sessions, hosted on Podbean. Feel free to listen online or download them to your device at your convenience.
We always welcome feedback, questions, or expressions of interest if you’d like to get involved in a future session. Please don’t hesitate to contact us at comms@theoutstandingsociety.co.uk—we’d love to hear from you!
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Learning from loss: coroners' insights for safer and higher-quality care
Explore coroners’ critical role in identifying systemic healthcare failures and improving people’s safety. By analysing patterns in preventable deaths, coroners provide valuable insights that can lead to policy changes, clinical practice improvements, and enhanced patient care.
Beyond compliance: partnering with the CQC for continuous improvement. What good dementia care looks like
This session explores collaborative approaches with the Care Quality Commission (CQC) to drive continuous improvement beyond mere compliance and discuss best practices and innovative approaches in delivering exceptional dementia care.
Flavours of care: a culinary journey to enhance resident wellbeing
This session explores the vital role of food and mealtime experiences in social care settings, focusing on how culinary choices can improve the physical, emotional, and mental well-being of residents including information on IDDSI (International Dysphagia Diet Standardisation Initiative)