OS Virtual Meeting Archive


18/01/2024Unlocking ExcellenceExploring examples of Outstanding practice against the quality statements. We are joined by guests from both the CQC and Skills for Care.View
29/02/2024Registered manager webinar - LGBTQ+ Good and best practice

Delivered in partnership with Skills for Care, this webinar includes representatives from the new OUT Standing Diversity Forum and the University of Strathclyde, sharing recommendations, advice and examples from adult social care services. It looks at how services can treat people as individuals, celebrate diversity, and support the wellbeing of the LGBTQ+ community within your service.View
21/03/2024What's trending (Claim, Blame & Pain)The OS Directors were joined by Ed Farthing from Howden to discuss Social Care and Insurance

Useful Links - please click on the title below
Stress and mental health at work

Patient Safety Incident Response Framework

HSE health and safety alerts

CQC - Learning from safety incidents

Register Your Interest to be part of Pride London, marching with The OSDF

OSDF web page

Howden Essential insights: 2024 top claims trends for care providers

Free Care Show tickets

16/05/2024Workforce Wellbeing - Practical and cost-effective ways to support your teamThe OS Directors co-host with Skills for Care.View
20/06/2024Embracing DiversityThe Directors were joined by:
Dr Michael Brady, NHSE

Gill Hodgson-Reily, CQC Deputy Director of Operations – West London

Diane Mayhew, Co-founder of Rights for Residents

Hope Lightowler, a person with lived experience and Shared Lives Ambassador

Sophie Hargreaves, Senior Analyst at Shared Lives Plus

Rob Hargreaves from Skills for Care


19/01/20232023 The Year for Social CareThe Directors of the Outstanding Society were joined by
Professor Martin Green OBE, Chief Executive of Care England.
16/02/2023Can Care Be Cool?The Directors of the Outstanding Society were joined by Oonagh Smyth, CEO Skills for Care and Fiona Murphy Head of Culture & Diversity Skills for Care.View
03/2023No meeting took place as the Directors attended the Care England Conference.
04/2023No meeting as The OS attended The Residential & Home Care Show at ExCel London
18/05/2023The Nurse Factor – Superstars of our SectorThe Directors of the Outstanding Society were joined by Heather Connell – RGN Vida Healthcare, Karen Roberts – Group Head of Health & Clinical Governance at Lifeways Group and Caron Sanders-Crook – Operations Manager Canford Healthcare, Phillip Cartwright-Hughes – RN Vida Healthcare, Barbara Johnson – Director of Nursing at Risedale Care Home, Abbe Walton – 4th Year Masters Student Vida Healthcare & Maryna Godwin – Student Nurse Vida Healthcare.View
20/07/2023The Inspector CallsJenny Pattinson is the CEO of Nightingale Hammerson, a Charity that provides Residential, Nursing, Dementia and end of life care to over 250 people across their two Nursing Homes in London. With 15 years’ leadership experience in Adult Social Care, 11 of which were at a senior level with the Care Quality Commission (CQC), the Health and Social Care Regulator, Jenny is passionate about ensuring every person living in Care Homes experience the best quality of life possible. Jenny represents Nightingale Hammerson on the Board of Care England.View
17/08/2023Change CQC inspection outcomes.Fair challenge through evidence. The Directors reflect on their experiences of challenging inspection outcomes and share ideas and strategies to ensure their service receives the rating it deserves through evidence.View
21/09/2023Teach them well and let them lead the way..Let’s explore the elements that render training innovative and how these can be substantiated by the COCView
10/2023No meeting as The OS attended The Care Show at NEC Birmingham
16/11/2023Winter WellbeingA Panel of Positivity to help your team to thrive – not just survive this winter. Evidencing key strategies and well-being outcomes to retain your team and satisfy the regulator (CQC).View


20/01/2022Professor Deborah Sturdy OBE, DHSC Chief Nurse for Adult Social Care, Jenni Mack, The Care Workers Charity Rob Hargreaves, Skills for Care Information Service Manager Returning Outstanding Society Director James Rycroft New Outstanding Society Directors Samantha Crawley, Ruth French, Sanjay DhronaView
17/02/2022Digital Social Care 2022 and mandatory requirementsKatie Thorn -Digitial Social Care, Claire Smout - Skills for Care, Jeremy Baldwin - Nourish, Simon Ayres - Wightman & ParrishView
17/03/20222022 is the year where we adjust to our new reality and not let it hinder what we are best at – our innovative spirit, our ability to provide brilliant care and our capacity to showcase the best of what we do.The Outstanding Society DirectorsView
21/04/2022Using complaints as a way to improveDonna Campbell, Assistant Ombudsman, Local Government & Social Care Ombudsman Rob Hargreaves, Skills for Care Information Service Manager Mei-Ling Huang – RWK Goodman Partner Partner Dispute ResolutionView
19/05/2022No virtual ConferenceThe Outstanding Society accepted an invitation to attend the Residential & Home Care Show at ExCeL London to be key note speakers.
16/06/2022Celebrating Nursing in Social CareAndrea Sutcliffe CBE, NMC Chief Executive and Registrar Professor Deborah Sturdy OBE, DHSC Chief Nurse for Adult Social Care Patricia Marquis, RCN Director of England Lucy Gillespie, Nursing Lead, Skills for Care Linda Sanderson, Head of Practice Education University of HuddersfieldView
21/07/2022Retention & Recruitment including Overseas RecruitmentAmanda Ashworth, Skills for Care Project Manager Capacity and Transformation Linda Everet NMC Assistant Director, Registrations & Revalidation. Lucy Muchina RCN Regional Director, South West. Lucy was an international recruit . Neil Eastwood Founder & CEO Care Friends, author of Saving Social Care James Sage RWK Goodman Partner HR & Employment LawView
17/11/2022Preparing for a new era of inspectionSophie Hargan, CQC Inspection Manager Melissa Boulton, CQC Inspector Rob Hargreaves, Skills for Care Information Service ManagerView
15/12/2022Update - The VIVALDI Care Home ProjectProf. Laura Shallcross MBE – Chief Investigator for the VIVALDI study, UCL Institute of Health Informatics. Zoe Fry – Director The Outstanding Society. Prof. Ruth Endacott – Director of Nursing & Midwifery for the National Institute for Health & Care ResearchView


22/04/2021Rob Hargreaves, Information Service Manager Skills for Care. Annthea Corry, Key Account Manager Apetito Simon Bentley, Phoenix Specialist Risk Solutions.View
20/05/2021Simon Bentley, Phoenix Specialist Risk Solutions. Jo Tuck, West Sussex Care Watch. Mike Slator, Lead Clinical Pharmacist. Bryson Gifford, Kingswood Court Nursing Homes.View
17/06/2021Professor Martin Green OBE, Chief Executive of Care England. David Conlan, Senior tax consultant Galloways Accountants. Rob Hargreaves, Information Service Manager Skills for Care.View
08/07/2021Annthea Corry, Key Account Manager ApetitoView
19/08/2021Avnish Goyal, Chair, Care England Sanjay Dhrona , Director, The Close Care Home.Ruth French, Director Stow HealthcareView
17/09/2021Jeanette Blackburn, Regulatory Policy Manager CQC. Alison Murray, Head of Inspection (London) & Lead for Demntia Care CQCView
21/10/2021Oonagh Smyth, CEO Skills for Care. Rob Hargreaves, Information Service Manager Skills for Care. Juliet Green, Project Manager Skills for Care. Natalie Scarimbolo, Lead for RM Engagement Skills for Care.View
18/11/2021Professor Deborah Sturdy OBE, DHSC Chief Nurse for Adult Social Care. Professor Martin Green OBE, Chief Executive of Care England.View

Thank you for your upload

Skip to content