This month’s virtual meeting was our quarterly session with Chris Day, Director of Engagement at the CQC, who kindly joined us during a break while attending a conference with his colleagues.
We also took the opportunity to celebrate Galanos House (Royal British Legion) achieving its third consecutive Outstanding rating.
Jo-Anne Wilson, registered manager of Galanos House, shared valuable insights from the recent inspection experience under the new framework.
As always, the meeting was well attended, and both Chris’s and Jo-Anne’s contributions were greatly appreciated.
Read the 2024/25 State of Care Report
State of Care is the CQC’s annual assessment of health care and social care in England.
Take part in CQC consultation
Better regulation, better care is our consultation on proposals to evolve and improve our approach to assessing and rating health and care providers.