Zoe’s love for the older generation started in her teens when she worked in nursing homes as a care assistant. This led her to train to become a nurse and start her career initially in the NHS. She had several clinical roles working her way up to become a ward sister and then a Matron in Medicine whilst working on her Degree in Nursing. Zoe then became a General Manager in the NHS which is where she gained a lot of her business management skills. In 2008, Zoe completed on the purchase of Valerie Manor, a small residential home registered for 15 residents. She soon extended and managed the project extending the home to 23 beds and becoming dual registered to provide much needed nursing care. During this time Zoe remained very involved in the day to day running of the home as the registered manager. January 2020 Zoe handed over the reins and focused on strategic plans becoming more involved with the Outstanding Society and becoming a Director of West Sussex Partners in care.
In 2015, Zoe was delighted that Valerie Manor became the first home in West Sussex to receive an Outstanding rating from the CQC and then again in 2017 receiving an Outstanding rating in 4 out of 5 of the KLOE’s including ‘safe’.
During the past 13 years, Valerie Manor has won several awards including the National Care team of the year, Independent Individual Care Home, Care Home Innovation and Best Nursing Care.
Russell has over 25 years of experience supporting people with Learning Disabilities and Autism Spectrum Conditions in a variety of settings including private residential and NHS services.
He has worked in senior management roles for 20 years and has been successful in consistently developing and providing high quality services as a Registered Manager and in various Senior Management roles.
Russell was appointed as Head of Adult Services for Options Group in 2007 and spent 10 years with the company, developing new services and building upon the quality of existing services during this period. This was a national role including services in the Yorkshire and Humber region, the Midlands, the South and in Wales. During his time at Options Group, Russell led a team to achieve Outstanding inspection ratings in 5 registered services. All other services were rated Good.
At the end of 2017, Russell left Options Group to take on a new challenge as a Director of Horizon Healthcare Homes Ltd; a privately owned West Yorkshire based company providing high quality care and support to people with learning disabilities. Beckside Lodge which is based in Bradford has achieved an Outstanding inspection rating and all other Horizon Healthcare Homes have achieved Good ratings. Russell is continuing to work with the management team and staff teams in his current appointment with the aim of achieving Outstanding ratings in each of the homes that he is responsible for.
Russell possesses a background in psychology and holds a strong BSc degree from the
University of York as well as Post Graduate Diploma in Intellectual Disability Studies from the University of Birmingham.
Alan gained 20 years’ experience in the financial services industry before joining the team at Valerie Manor as office manager. His role quickly developed and he was able to implement many new initiatives to assist in the smooth running of the home. Alan has thrived in this environment for over 10 years supporting the residents, their relatives/friends and staff alike.