The Outstanding Society main aim is to share Outstanding practice with other Social Care Providers. This has led to developing relationships with organisations that help to support the Care Industry.

We are extremely grateful for the following organisations for their support and knowledge in their particular fields.

About Us: apetito is the leading expert in serving nutritious, delicious care home meals for older people. All our meals are packed with quality ingredients and are created by our talented in-house chefs and dietitian to guarantee that they are as delicious as they are nourishing.

Why Us: We pride ourselves on being innovative within the care industry, focusing on creating outstanding food and resident dining experiences. We are particularly proud of our award-winning Texture Modified range with dishes that look and taste as appetising as the original whilst being in line with IDDSI standards.

We have also developed a dementia-friendly pop-up restaurant designed to bring to life simple ways to allow those residents living with dementia to get the most out of their dining experience.

We know how important food is to us all and we strive to support our partners to empower their residents to be actively involved in mealtimes, ensuring that everyone has dignity in dining.

We are proud to be more than just a food provider; with every care home partnering with us receiving a dedicated Account Manager who will tailor the partnership to fit with your needs, offering support whenever it is needed. Your Account Manager will offer training and support for events, in addition to helping you create bespoke menus that are backed up by a complete nutritional breakdown, allowing your residents and your team to make informed decisions at every mealtime.

Find out more on how we could support your care home at: https://www.apetito.co.uk/care-home-meal-services/

Sue Smith – Partner
Mark Crowter – Partner

We help businesses and individuals manage their financial and compliance matters, as well as trying to help them make or save money.

Accountants like talking about what they do (don’t we all?), but every client story starts with their specific problem or requirement that needs addressing. That’s why the most important thing that we do is listen.

We provide the full array of specialist accountancy, taxation, payroll, advisory and financial planning services that you would expect in a firm of our size – from complex group audits to simple companies. We embrace the digital world through our cloud accounting capabilities, but equally recognise the  importance of face-to-face and empathetic advice.

Whilst robots may take over the world one day, we feel that when a client is worried about a tax bill or a business problem a friendly, familiar and knowledgeable face makes all the difference.


Telephone: 0800 0129190

Simon Bentley

About Us: Phoenix Specialist Risk Solutions (Phoenix) is an independent insurance brokers specialising in insurance for the care sector.

Why Us: At Phoenix we value our customers and consider outstanding service to be part of our DNA. We understand that when you need insurance, you need it to work hard for you. Insurance is about so much more than price. It’s about the service you receive whether you claim or not, and service is at the core of everything we do.

Our credentials support our service ethos. Our heritage dates back to over 10 years working with the leading independent care insurance broker.

We are the preferred insurance partner to the Registered Nursing Home Association, we are a Patron of East Sussex Brighton & Hove Residential Care Association and West Sussex Partners in Care. We are also proud supporters of the Outstanding Society.

Call us on 01273 977221or Simon on 07817 398057

email info@phoenixsrs.co.uk or me on simon@phoenixsrs.co.uk

Visit us at www.phoenixsrs.co.uk  or at

Office 1 The Design Quarter, 129-130 Edward Street, Brighton, East Sussex, BN2 0JL

Nourish Care is a Digital Care Planning provider offering a flexible digital platform that can be tailored to each care service’s needs. We are continually working with care providers to redefine what it means to care better, through using digital ways of working to enhance the delivery of truly person-centred care. We want to empower care teams to feel confident using digital technology to improve their care practice, and develop a deeper understanding of those they support through powerful tools such data and analytics.

The app-based system allows care teams to record at the point of care, and analyse data over time to provide the most person-centred care possible.

Nourish were one of only two software providers to be accredited by NHSX for its DSCR (Digital Social Care Records) Digital Purchasing System (DPS) at launch, and were also the first to be certified by the Professional Record Standards Body (PRSB), with whom we worked very closely to define a new set of standards for interoperability across the care sector. Nourish’s aim is to empower care teams to provide the safest and best quality care possible to individuals. The most important goal for Nourish is to enable carers to spend less time on admin, and more time providing face-to-face, person-centred care.

On reporting and evidencing care to inspectors, Claire Selby, Registered Manager of The Pines Home Care said: “Nourish has allowed me to monitor all situations at all times. Gone are the days I used to spend going to each property to collect evidence. Now it is all in one centralised location which ensures everyone is kept up to date with what’s going on.”

And Romaine Lawson, Director of Operations at Apple House Care Homes said: “Preparing for audits and reviews is much less daunting now. Using the Nourish Reporting function allows us to easily create bespoke reports and download them, plus there is now a clear audit trail of every interaction within our care service.”

To find out more about Nourish and to book your free personalised demo, you can visit www.nourishcare.co.uk, call us on 02380 002288 or send an email to caring@nourishcare.co.uk.

VAT Solutions are delighted to have been invited to partner with The Outstanding Society in recognition of our unique and specialist care sector VAT service. We look forward to working with the society to support care providers, enhance their financial sustainability in the sector and further promote outstanding practice with the service we provide.

‘As the originators of this arrangement, VAT Solutions have demonstrated significant depth of knowledge in all aspects of applicable legislation and case law regarding ‘contract restructuring’… I cannot fault their ongoing commitment to achieving the best result for us’

David Manson – CEO, Keys Group

About VAT Solutions…

As Indirect Tax Specialists working almost exclusively in the care sector since 2004, we have a unique combination of in-depth VAT and sector knowledge. Our VAT team (largely ex HMRC) deal with HMRC daily, and we have worked to develop strong working relationships with relevant contacts at local authorities and clinical commissioning groups throughout the UK. Using this specific experience and network of contacts within the care sector, we ensure a tailored approach for each of our clients (smaller regional to large national groups, across all provisions) and an unrivalled level of service.

What is Group VAT Registration/Contract Restructuring for Care Providers?

In these challenging times of ever-increasing cost pressures, our restructuring for care operators (both commercial and not for profit) gives the care sector an opportunity to recover VAT on an ongoing basis

By restructuring your care business, we create a vehicle for taxable supplies by means of a VAT group registration, creating considerable VAT savings as well as significant business efficiencies. Our history of positive dialogue with funding bodies, our thorough understanding of fee contracting, and our unique full implementation support post restructure, mean our clients receive the best possible outcome to maximise their VAT position.

For more details on how our Contract Restructuring/Group VAT

Please get in touch for more details on how our Contract Restructuring/Group VAT Registration service could enable your business to reclaim VAT on an ongoing basis as well as its associated benefits for your care provision.

Call us on 0114 280 3630

Email us on info@vatsol.com or Emma on emma@vatsol.com 

Visit us at ww.vatsol.com

Meet the Team