Melrose Nursing Home, rated Outstanding by the Care Quality Commission has been managed by Liz Seymore for several years.
2022 is the year to celebrate for not only Liz but her amazing team. Liz was awarded the Registered Manager of the year at the recent West Sussex Care Accolades and the team have just heard they have been awarded a platinum status, a national Gold Standards Framework (GSF) Quality Hallmark Award for its delivery of end of life care during the pandemic.
For Melrose the celebrations did not end there, the score received was one to be proud of 59/60 leading to a recommendation from the Clinical Associate putting them forward for the National Care Home of the year to be announced later in the year.
The team were delighted to receive the following quotes as part of their accreditation:
“could not speak highly enough of the care her mum received for 4 years whist a resident”Relative.
“all staff at Melrose were dedicated, and professional, and their kindness shone through”Relative.
“It was evident that staff at Melrose are passionate, genuinely caring and work well together. The staff were proud of the care they provide and always looking for ways to maintain or improve practice. Staff felt valued, and have clearly worked hard to support residents, and families during the challenges of the pandemic to ensure wellbeing”.
Congratulations to Liz and her team at Melrose!